COMMUNICATION SKILLS TEACHING SESSIONS ONE TO ONE:

A LEARNER-CENTRED APPROACH

 

INITIATING THE SESSION:                                                  

 

Establishing initial rapport

 

Identifying the issues – the learner’s on-going agenda

 

 

THE EXPERIENTIAL WORK                                             

Text Box: Building the relationship

Set the scene for the experiential work

 
Text Box: Providing structure

Option to identify the learner’s agenda

 

Watch the tape or role-play

 

 

Acknowledge the learner’s feelings

 

Identify and refine the individual’s  

 agenda and desired outcome(s)

 

Feedback and re-rehearsal of options

 

Tape review, skills spotting

 

 

 

Introduce trainer’s agenda/teaching points/generalising away

 

Check learner’s agenda has been covered

 
 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Continue the process with the next issue or consultation

 

 

CLOSING THE SESSION                                                       

 

Rounds of what learnt

Summarise learning with frameworks/guide

 

Copyright  SM Kurtz, JD Silverman. J Draper Teaching and Learning Communication Skills in Medicine 2nd edition

In  press