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Outline
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MRCGP Video assessment of consulting skills
  • New Performance criteria from 2004
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 The Video Exam

  • is based on good consulting skills


  • is under the candidate’s control


  • relies on good preparation



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The Tape

  • Standard VHS format, normal speed
  • 7 full consultations (but up to 2 hrs if for Summative Assessment)
  • Valid consent for each
  • 1 paediatric case
  • 1 psych/social case
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The Tape -
Should...
  • Show both doctor’s & patient’s face on screen
  • Be audible & visible
  • Show whole consultations
  • Consent off-screen
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The Workbook

  • Should show length of time of consultation (<15 mins)
  • Should indicate the paediatric and psychological/social case in the summary
  • Comments should show insight into the consultation process
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And shouldn’t have...
  • Embarrassing examinations on-screen
  • Multiple consultations in 1 slot
  • Mainly low-challenge consultations


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(1) Discover the reasons for a patient’s attendance
  • Elicit the patient’s account of the symptoms which made him/her turn to the doctor:


    • PC 1. the doctor is seen to encourage the patient’s contribution at appropriate points in the consultation

    • PC 2. the doctor is seen to respond to signals (cues) that lead to a greater understanding of the problem (M)
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(1) Discover the reasons for a patient’s attendance

  • Obtain relevant items of social and occupational circumstances:


    • PC 3. The doctor uses appropriate social and psychological information to place the complaint(s) in context
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(1) Discover the reasons for a patient’s attendance

  • Explore the patient’s health understanding:


    • PC 4. The doctor explores the patient’s health understanding
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(2) Define the clinical problem(s)

  • Obtain additional information about symptoms and details of medical history:


    • PC 5. the doctor obtains sufficient information to include or exclude likely relevant significant  conditions
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(2) Define the clinical problem(s)

  • Assess the condition of the patient by appropriate physical or mental inspection:


    • PC 6. the doctor chooses a physical/mental examination which is likely to confirm or disprove hypotheses…or is designed to address a patient’s concern
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(2) Define the clinical problem(s)

  • Make a working diagnosis:


    • PC 7. the doctor appears to make a clinically appropriate working diagnosis
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(3) Explain the problem(s) to the patient

  • a. Share findings with the patient
    • PC 8. the doctor explains the problem or diagnosis in appropriate language



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(3) Explain the problem(s) to the patient
  • tailor the explanation to the patient:


    • PC 9. the doctor’s explanation takes account of some or all of the patient’s health beliefs (merit)
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(3) Explain the problem(s) to the patient

  • Ensure that the explanation is understood and accepted by the patient:


    • PC 10. the doctor specifically seeks to confirm the patient’s understanding of the diagnosis (merit)
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(4) Address the patient’s problem(s)

  • a. Choose an appropriate form of management


  • b. Involve the patient in the management plan to the appropriate extent


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(4) Address the patient’s problem(s)

  • Choose an appropriate form of management:


    • PC 11. the management plan (including any prescription) is appropriate for the working diagnosis, reflecting a good understanding of modern accepted medical practice
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(4) Address the patient’s problem(s)

  • Involve the patient in the management plan to the appropriate extent:


    • PC 12. the patient is given the opportunity to be involved in significant management decisions
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Involving the patient in significant management decisions - implications

  • Are relevant options available?
  • Is this patient capable of making choices?
  • Does this patient want to make a choice?
  • Is this an appropriate strategy here? (if not, don’t try to contrive it!)
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PC 12. “involve the patient in significant management decisions”

  • “so given that choice, what would you like me to do?”
  • “I could refer you to our counsellor, or you could contact Relate yourself: which would you prefer?”
  • “some people prefer to adjust their inhaler dose themselves: would you?”
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(5) Make effective use of the consultation

  • Make effective use of resources:


    • PC 13. in prescribing the doctor takes steps to enhance concordance, by exploring and responding to the patient’s understanding of the treatment (merit)


    • PC 14. the doctor specifies the conditions and interval for follow-up or review
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Good consulting skills are the foundation for passing the exam
  • Make sure these are solid!