Communication skills cascade in Health care

	The Calgary-Cambridge guides to the medical interview (PDF) A. The FRAMEWORK of the Calgary-Cambridge Guides B. Calgary-Cambridge Guide to communication PROCESS skills C. Calgary-Cambridge guide to communication CONTENT News: Fully updated and revised editions that reflect recent developments in theoretical and conceptual approaches to communication in healthcare are now AVAILABLE Communication skills bookshop Why study Communications skills? Load slide presentation
This collection of resources has been setup by East Anglia Communications skills cascade facilitators to promote and support the teaching of communication skills in health care. This website has been made possible by the support of the Eastern deanery and the content contributed by the document authors. More information...

Teaching and learning communication skills in medicine:

Teaching handouts
Overheads, models of the consultation

Teaching methods "the how"
ALOBA, SET-GO, Giving feedback

Teaching specific issues
Bad news, The computer, confrontation, somatisation, The demanding patients

Plans for teaching courses
VTS, GP trainers, Communications skills manual (Luton VTS) ,

Assessment of communication skills
Includes criteria for Summative Assessment and MRCGP

Highlights

Models of the consultation over the past 30 years

Skills and microskills in the consultation

Framework for breaking bad news

Communicating with Children, adolescents and
more than one patient at a time

Research evidence and References:
Are there problems in communication between doctors and patients?

Relevant Online Resources: